What our Customers say...
I was SO relaxed to call and know everything would be taken care of in a timely and professional manner. HUGE burden lifted :)
What a relief to have SERVPRO handle this for me. It made a bad situation much better.
Communication was excellent. Very professional. I was confident in their ability to handle the project. I am very satisfied.
The team was very courteous, friendly and professional. They got to work immediately and did their job!
This has been overwhelming, so I was impressed. Thanks!!
Thanks so much for the great job you did on my kitchen. I appreciate the timeliness, great explanations, consideration to my schedule, etc. Wishing you the best in life!
Blessings & thanks, Linda
I just wanted to send a little note to tell you how wonderful SERVPRO is. I flooded my kitchen and downstairs bedroom right before Thanksgiving. I called SERVPRO! From the gal that who answered the phone, to the people who packed my kitchen, they were just great. I will recommend SERVPRO to everyone. My contractor was also impressed by their work.
As I go about putting my life back together, I keep coming across evidence of the wonderful work you and your team did for me! I appreciate the thoughtful care that you gave to my clothes and other possessions, and all the washing of walls, woodwork and cupboards that removed the soot. Also I see that you repainted many surfaces where the smell had soaked in. Now everything seems clean and fresh.
You addressed the issue of having to remove my favorite wallpapers with sensitivity and added just the right color to the surfaces that had to be painted! You were treating my house if it was your own, and besides that you made a major effort to get me back in. My family next door saw the teams of people coming and going in an all out push to get me in by Christmas. I certainly appreciated that!
Getting back into my house was wonderful…everything sparkled and there were even flowers on the table and in the kitchen. Will you tell all the people on your team how much I appreciate all their hard work.
I want to thank you again for all the professional and timely assistance provided. Please feel free to use me as a reference and/or any TV commercial or advertisement. I can't thank you enough!
I've used SERVPRO in the past and the service this time is exemplary as the first time. True professionals with compassion!
"I may only hope that I find the correct verbiage to convince you without question that every SERVPRO associate I had the personal pleasure to meet and interact with, are, in short, the BEST! I am a retired Detective Sergeant of the New York City Police Department and a resident of Minneapolis, MN for the past 22 years. I 'read' people quickly and very accurately.
As 'out of it' as I was at our initial meeting, I shook your hands, looked each of you directly in the eye, and understood, without question, that you were there to 'serve', 'protect', and 'get the job done'. I was SAFE in your hands and therefore, I place myself in them without further question. I never placed a phone call that your project manager was not there to answer.
It never failed to astound me how often you would just appear at the house to make sure that all was going as planned and promised. In short...... you each possess the highest professional integrity and follow through I have ever experienced. A terrible moment in my life has given me the special opportunity and personal pleasure to have met each of you....and, for this, I am most grateful.
You are the jewels in the crown of SERVPRO. I am back in my home because of each of you, as your ad says, "Like it never even happened."
"I want to take this opportunity to first thank SERVPRO for the timely response for my 'call for help' when I came home to unexpected (and shocking) water damage to my home. After taking a deep breath and 'digesting' what occurred, I went into action to find a source for help. SERVPRO appeared on my on-line search and following my frantic call, representatives arrived within an hour to get to work to dry out my home. I want to give a very special thanks and let you know what a responsible..."
"...and respectful team came to my rescue. While I have since forgotten the names of all 'team members' who assisted, the Team was led by John Mumm, and I am so thankful for his diligence and attention for several days to the project at my home. He and the Team always arrived with a smile and reassurance to me 'all will be okay'. They were top notch, and deserve a special 'shout out' for fabulous service. You surely have an asset at your company in John and the others who served with..."
"...him at my home in November. Please thank them once again for me. If you have questions, please feel free to contact me. Happy New Year!"